Effective Date: October 19, 2012
US Passport Services LLC. is committed to providing the ultimate customer service during your order with us, and in doing so we would like to ensure our process by protecting your privacy. We hold the privacy of your personal information in the highest regard and would like to inform you of certain site disclosures that will take place during your visit with us. This Privacy Statement applies to the Site www.USPassportNow.com. “Personal Information” refers to information such as your name and email that can be used to identify you.
If you choose to use US Passport Services LLC., you will be required to give us some personal information about yourself in order to process your requested service. This information includes:
- Mailing Address
- Billing Address
- Email address
- About your Email Information: If you wish to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone. All information is encrypted and secure for your protection.
- Credit Card Number
- Name on Credit Card
- Credit Card Billing Address
- Credit Card Verification Number
- Business and Home Phone Number
In order to for us to file your US Passport request, we may need to obtain the following information and possible documents from you (items are subject to the types of service needed):
- Your date of birth
- Passport Photographs
- Current US Passport
- Travel itinerary (may include confirmations of airlines or hotel stays)
- Business Letter of intent to travel
- Birth certificate or certified copy and or Naturalization Certificate
- Driver's license (Copies only submitted)
- Government Forms or documents
- Government Fee
- Marriage/Divorce certificate (name change purposes only)
We also collect third party personal information from users when they provide information for dependents on our Site. The personal information collected about third parties is the same as that described above including: name, date of birth and address of these third parties. We use this information for the specific purpose of fulfilling your service request and do not use or share this information with any third parties for their promotional purposes.
We require this information so that we can process your order and keep you informed of each order status. If you are placing an order for one or more applicants other than yourself, you will need to make sure that each of these other applicant agrees, in advance, that you may disclose their personal information to us. For your convenience, we make certain information about your order available to you or other persons authorized by you to receive such information. For example, if you forget your order number, you or another person authorized by you may retrieve that information from us after providing sufficient information that either a) confirms your identity as the applicant, or b) that confirms authorization for you to receive information on behalf of the applicant by contacting us at the information provided below.
The documents you may submit are sensitive in nature and, shall be treated as such once received at US Passport Services or its Couriers. Its is our company’s policy that your information is kept private and confidential. Please note that as such, your information will only be given to individuals authorized by us to work on your case (Case Managers, Couriers with whom we share your address to deliver your passport, payment processors to facilitate your credit card payments, and U.S. Department of State) and at no time shall your information be shared outside the parameters of your passport service. We will under no circumstances share, sell, rent, trade, or talk about your personal information with anyone else who is not designated to your case. All information stored is securely transmitted and stored with SSL [Secure Socket Layer] encrypted security software.
We may be legally obligated to disclose information to the government or to third parties under certain circumstances, such as illegal activity on our Site. US Passport Services LLC, reserves the right to release personal information to its service providers, law enforcement or other government officials or in response to a formal request in a civil action, Court order or judicial proceeding as in our sole and absolute discretion, deems necessary or appropriate.
We may also provide Aggregated Information to third parties. Such information will not include personal information of any customer or visitor.
Third Party Cookies and Sessions
Choices about Cookies: You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)
USPassportNow.com cookies so that we can provide you with customized content; keep track of preferences you specify while you are using our services; estimate and report our total audience size and traffic; and conduct research to improve our Site.
In order to continue to provide our customers the best experience and level of service we provide, we will track information about your visits to our web site. This only entails information on how a user came to us and what pages you visited while with us. This information is not tied to your personal information and is used to help better our services for our users and others that may visit our website.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you. This information is also recorded to prevent the fraudulent use of the site and it’s services.
Our Order Processing
We pride ourselves in providing safe and secure transactions that restricts unwanted hacks or visitors. While collection your personal data and credit card information over the Internet to USPassportNow.com , you should know that we secure your data with encryption over a "Secure Socket Layer (SSL)" technology, which ensures safe and secure electronic transmission of data. We also have our site scanned daily for possible intruders and possible site weaknesses.
We do not send our users promotional emails. To access, change or modify the personal information you have submitted to our Site, please contact .
To have your personal information deleted from our Site entirely, please contact us at . We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We post customer testimonials on our Site, which may contain personal information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If a customer chooses to post personal information to our website, it may be used by other users of these forums to send unsolicited messages to users’. We are not responsible for the personal information a user chooses to post to our website with their testimonial. If you wish to update or delete your testimonial, you can contact us at .
Third Party Sites
The Site contains links to other web sites. US Passport Services LLC., is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.
Changes to this Statement
We reserve the right to make changes to our privacy statement. Please review it regularly to stay abreast of any changes. In the event of a material change in the way we collect or use your information, we shall notify you by email or a notice on our Site prior to the change becoming effective.
Contacting US Passport Now
For any questions regarding this Private Policy please feel free to email us at or to contact us toll free at 800-881-2464.
By Mail: 551 N.W. 77th Street, #204, Boca Raton, FL 33487